01 / The benefit

A known price. A reclaim you keep.

A recovery-linked fee looks cheap until a claim succeeds. Munire’s subscription is the whole software cost of the process — analysis, evidence, C285 and C&E1179 — whether you are the importer or a firm acting for one.

Importers

The saving, and the control

Keep the duty and import VAT you recover. Your team runs the process. There is no success fee and no Munire share of the repayment.

Intermediaries

Workflow and client management

Onboarding, authority, claims, evidence and your own fees across a client book. Charge clients however you choose. Munire charges you only for the software.

Included

£650 + VAT, 2 named users

Declarations, analysis, investigation, evidence, controls, claim workflow and review. Additional named users are discussed at access. Cloud now; sovereign deployment separately.

Illustrative total-cost comparison

Compare the whole cost — not the headline subscription.

Some lower entry prices add a recovery-linked fee when a claim is progressed. Adjust the assumptions. The Munire side stays a fixed software subscription: £650 + VAT per organisation / month, 2 named users.

Buyer
Horizon

For an importer, the retained figure is the cost you do not pay a recovery-linked provider — on top of keeping the reclaim itself.

Monthly recovery in view£20,000
Alternative total£3,149£149 entry + 15% of recovery
Munire Customs£650£650 + VAT / month, 2 named users
Retained with Munire£2,499

At these assumptions, the fixed subscription costs less once aggregate monthly recovery exceeds £3,340.

Illustration only, excluding VAT. Other providers set their own terms. This is not a claim that every alternative charges these amounts. Professional fees may still be appropriate if you choose to instruct an adviser.

02 / The boundary

Munire will not take a cut of recoveries.

An intermediary using Munire may still charge their own clients a fixed fee or a percentage. An importer may do the work in-house or instruct their own adviser. Those are customer decisions — not a fee built into the Munire application.

HMRC repayment

Between HMRC and the entitled recipient

Munire does not sit on the repayment. There is no deduction, success fee or recovery-linked invoice from Munire.

Your commercial model

Yours to set

Keep the reclaim if you are the importer. Charge a practice fee if you act for clients. Either way, the software price does not move with the outcome.

Next step

Ready to take control of customs recovery?

Request Customs accessExplore Customs →